FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the overall scope of work, contamination levels, and square footage. We strive to make the process as seamless as possible: we work directly with insurance providers to handle claims, and we also offer competitive cash-discount options for direct payment. Contact us for a free, transparent estimate!
- What is your typical process for working with a new customer?
Simply reach out by phone or text. We’ll discuss the details of your situation, answer any immediate questions, and schedule a prompt on-site assessment. For quick estimates, you can also send us pictures or video of the affected area, and we can provide an initial quote remotely.
- What education and/or training do you have that relates to your work?
Our team consists of highly trained, IICRC-certified technicians specializing in mold remediation, water damage restoration, and environmental cleanup. We are also fully certified in OSHA compliance and bloodborne pathogen protocols for safe, thorough biohazard decontamination.