FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, level of cleaning, and specific requests. We offer flat-rate pricing whenever possible so there are no surprises. We also provide: Discounts for recurring cleanings Special rates for move-in/move-out services Custom quotes for deep and commercial cleanings There are no hidden fees — everything is discussed upfront.
- What is your typical process for working with a new customer?
We gather details (home size, type of cleaning, special requests). We provide a clear quote and available time slots. Once confirmed, our professional cleaner arrives fully equipped. We complete the service using a detailed checklist. Final walkthrough or feedback to ensure satisfaction. Our goal is a smooth, stress-free experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning standards. We use proven cleaning systems, professional-grade products, and follow safety and sanitation best practices. Ongoing training ensures consistent quality and attention to detail.