FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Estimate And Direct Insurance Billing On Water•Fire•Mold Remediation Services.
- What is your typical process for working with a new customer?
First, we have a few questions to learn more about how we could better serve you, and how you like to do business. We have to make sure that we can work symbiotically, benefiting both of us in the process. After we learn more about you the client, we digest the new info to process whether we are a good match for your needs.
- What advice would you give a customer looking to hire a provider in your area of work?
I would tell them to look to establish a friendship with whoever it is you will give your business to. Make sure that they are responsive to your phone calls and emails. There is nothing more frustrating then working with a contractor that you can't ever seem to reach. We realize this and work hard to ensure that you feel like our only customer. And while we realize that this is a business agreement we want to take stress and tension out of the equation and build a friendship throughout the process.