FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For local moves, we have a special offer: - 2 Movers & 16 ft truck: Three hours of moving services for $200. - 3 Movers & 26 ft truck: Three hours of moving services for $300. our special offer includes travel time. This encompasses the travel for our team to reach the job location and return, ensuring that you receive a comprehensive service without hidden costs. For long-distance moves, we cover all over the country with a wide availability of larger trucks. Please give us a call to receive a personalized quote tailored to your specific long-distance moving needs.
- What is your typical process for working with a new customer?
Our process is designed to be simple and efficient. Here's a step-by-step guide: 1. **Initial Consultation: We begin with an initial call to gather information about your move. 2. **Quote**: After the consultation, we will send you a detailed quote to your email. 3. **Contract Confirmation**: Once you've agreed to the terms, we proceed by requesting a deposit. Payments can be made via Zelle, Venmo, Cash App, or debit/credit card. 4. **Pre-Move Confirmation**: We will follow up with a confirmation call the day before the move, ensuring all details are in place. We aim to make the process as seamless as possible for our customers. If you have any questions or need further assistance, please feel free to reach out to us.
- What education and/or training do you have that relates to your work?
With over 20 years of dedicated service in the moving industry, we take pride in being a licensed and insured moving company. Our professional movers possess extensive experience and are well-versed in handling moves of any size, ensuring a smooth and efficient process for our valued customers. Should you need more information about our team's qualifications, we are here to address any further inquiries you may have.