As the initial project has wrapped up, there were a number of small details which left me a bit underwhelmed.
- The cleanliness and care of Josh's crew was a concern as items surrounding the construction area were not well protected and required more cleanup/repair than I anticipated having to do, especially considering they were hired to repair my home. Some examples: paint removal from surrounding surfaces, spot cleaning tracked-in grease, patching "banged" trim from appliance relocating, replacing warped bathroom door
- Missed details like insufficient paint coverage in areas, missing grout joints, not planning the order of the installation caused some areas to be left unpolished or unfinished entirely.
- Despite some personal requests and upgrades, the final cost ended up being 30% more. I know to expect some margin of error for surprises. The original estimate was $4572.50 and the final cost was $6547.19.
Overall, they completed the job and it's functional. I did not complain or haggle over additional expenses and paid as agreed. The transaction was average. I might consider using them again for projects where being "rough around the edges" is acceptable and mentally add extra margin for error in estimate price.