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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Michael — owner of Apex Premier.
At APEX, we specialize in professional appliance installation services throughout Jacksonville and the surrounding areas. With over 10 years of experience, I handle everything from standard appliance installs to complex hard-wired electrical and natural gas applications.
Apex Premier is fully licensed, bonded, insured, and BBB Accredited — so you can feel confident knowing the job will be done right safely and professionally the first time — at a fair price.
✔ Reliable
✔ Experienced
✔ Quality-focused
Rated 5 ⭐️ by customers — as a trusted, honest and highly recommended installation contractor!
Check out our website, read our Thumbtack reviews and browse photos of our recently completed installs to see the quality of our work firsthand.
Lets get your installation scheduled today!
Michael
—Apex Premier
Overview
Current Top Pro
Hired 58 times
29 similar jobs done near you
Background checked
13 employees
5 years in business
Business hours
Sun9:00 am - 6:00 pmMon5:00 pm - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
70 reviews
5
100%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
David M.
Jul 26, 2026
•
Hired on Thumbtack
After purchasing a new dishwasher, I discovered it needed to be hard-wired. Unfortunately, the big-box store that sold it to me refused to perform the installation because it was hard-wired. I contacted Michael, and he responded almost immediately, assuring me it would not be a problem.
From start to finish, Michael was exceptional. He was incredibly responsive to every message, arrived exactly on time, and took the time to make sure the installation was done correctly and to my wife's satisfaction as well.
The installation was not straightforward because our cabinets were not properly aligned, but Michael carefully adjusted everything so the dishwasher fit and lined up perfectly. The finished installation is one of the best-quality jobs I have ever seen. Before leaving, he thoroughly checked and rechecked for leaks and made sure everything was operating flawlessly. To top it off, he even followed up the next day to make sure everything was still working perfectly.
While he was here, I asked if he could also install a new gas cooktop that needed to be converted to propane. Without hesitation, he said it would be no problem. I have already ordered the cooktop, and he is coming back to install it.
It is rare to find someone who is this knowledgeable, professional, meticulous, and customer-focused. If you need any applianceinstallation work, do not hesitate to contact Michael. He is a true expert at what he does, and I recommend him without reservation!
Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • Yes, but I would like guidance from the professional • Home
Dishwasher Installation
Philip G.
Jun 9, 2026
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Hired on Thumbtack
Michael was outstanding. He asked great questions before I agreed to hire him and he arrived on schedule and was very experienced with every aspect of the installation. Cleaned up all the packing debris and hauled away the old combo microwave/oven at no extra charge. I will hire him again if I have another applianceinstallation project
Details: Oven / stove • Electricity
Appliance Installation
Christine T.
Aug 20, 2026
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Hired on Thumbtack
Michael did a fantastic job with installing our new microwave despite the flaws from our builder. He also took the old appliance away. We definitely would recommend him for any of your applianceinstallation needs!
Details: Microwave oven • Electricity
Appliance Installation
Rachel N.
Feb 20, 2026
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Hired on Thumbtack
Michael responded quickly to my request. He communicated expectations about the install ahead of time and arrived on time to satisfactorily install my appliance. Would recommend.
Details: Microwave oven • Electricity
Apex Premier's reply
Thank you for the 5 stars! ⭐
Appliance Installation
Bob H.
Mar 13, 2026
•
Hired on Thumbtack
I found Michael Shepard from Apex Premier through Thumbtack and hired him to install my washer and dryer at my home in Jacksonville.
Michael responded right away and was able to come out the same day, which I really appreciated. He installed both machines, made sure all the connections were correct, and thoroughly tested everything to ensure they were working perfectly.
What really impressed me was his professionalism and attention to detail. He took the time to make sure everything was installed properly and that everything was functioning exactly as it should before he left.
If you’re in the Jacksonville area and need help with applianceinstallation. I would absolutely recommend Michael Shepard and Apex Premier. Excellent service and very professional.
Details: Washer / dryer • Electricity
Apex Premier's reply
Thank you for the 5 stars! ⭐
Appliance Installation
Credentials
Background Check
Michael Shepard
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is very competitive but fair. Will work with you on pricing especially if doing multiple installs. Willing to negotiate if modifications are necessary!
What is your typical process for working with a new customer?
Discuss job details in full, pricing the job, checking the customers availability then scheduling the installation.
What education and/or training do you have that relates to your work?
Bachelor degree, 10+ years of installing appliances and running various appliance contracts
