FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of service, size of the order, and level of detail required. We do not have hidden fees. Custom orders, rush requests, or last-minute bookings may require an additional fee. Discounts may be available for bulk orders, repeat customers, or events—please inquire for details. A deposit may be required to secure your booking.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, preferences, and event details. After confirming the design, services, and pricing, a deposit is required to secure your booking. Throughout the process, we maintain clear communication and provide updates as needed. Final details are confirmed prior to completion to ensure everything meets your expectations.
- What education and/or training do you have that relates to your work?
I have hands-on training and real-world experience in my field, developed through years of practice, continued learning, and working directly with customers. I regularly research new techniques, stay current with industry trends, and refine my skills to deliver high-quality, consistent results. My experience has been built through both self-education and practical application.