FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Green Cleaning Company, our prices reflect the high quality and care we put into every service. We use eco-friendly, non-toxic cleaning products that are safe for your home, family, and pets, ensuring a clean space without harsh chemicals. Because every home is unique, our rates are customized based on factors like size, layout, condition, and specific cleaning needs. We offer both flat-rate and monthly pricing options, so you can choose what fits best—whether it’s a one-time deep clean or ongoing maintenance at a discounted rate. All estimates include supplies, products, and taxes, with no hidden fees. Each cleaning typically takes between two to four hours, depending on your home’s needs. We value transparency, clear communication, and flexibility, offering convenient payment options and open discussion about your quote or service preferences. With The Cleaning Green Company, you can always count on honest pricing, reliable service, and a sparkling, safe home environment.
- What is your typical process for working with a new customer?
At The Green Cleaning Company, we make starting service with us simple, transparent, and stress-free. From the first contact, we take time to understand your home, cleaning needs, and schedule preferences. During our cleaning assessment, we review your home’s size, layout, and any special requests to create a personalized estimate that fits your lifestyle and budget. Once your quote is approved, we confirm your appointment details, including date, time, and access instructions, to ensure everything runs smoothly. On cleaning day, we arrive on time, in uniform, and fully equipped with eco-friendly, non-toxic products that are safe for your family and pets. After your home has been thoroughly cleaned, we check in for feedback and encourage you to share your experience or leave a review. Many clients choose to continue with our weekly, biweekly, or monthly maintenance plans to keep their homes fresh and consistently spotless. With The Cleaning Green Company, every step is guided by professionalism, care, and our commitment to providing Green in Every Clean.
- What education and/or training do you have that relates to your work?
At The Green Cleaning Company, our team is thoroughly trained to provide exceptional, eco-friendly cleaning with precision and care. Every cleaner receives hands-on instruction in safe product handling, surface care, and the proper use of our plant-based cleaning solutions to ensure a spotless finish without harsh chemicals. We emphasize detailed cleaning techniques, time management, and customer service excellence so that each home receives consistent, high-quality care. Our training also includes sanitation best practices, allergen reduction, and sustainability awareness — making sure every service not only cleans but supports a healthier living environment. Whether it’s a standard home cleaning or a deep refresh, our staff is equipped with the skills, tools, and green mindset to deliver the quality and reliability our customers trust.