FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Maid New Cleaning provides flat-rate, all-inclusive pricing for our Jacksonville cleaning services — no hidden fees or surprise charges. Every home is different, so our quotes are customized based on square footage, condition, and cleaning type (deep clean, move-out, recurring). We also offer recurring service discounts and seasonal specials to help Jacksonville residents keep their homes spotless year-round.
- What is your typical process for working with a new customer?
1. We confirm details about your home and needs. 2. Custom Quote – You get a clear, flat-rate price upfront. (deep cleaning, move-out cleaning, recurring maid service). 3. Booking Confirmation – We schedule the job and assign vetted, professional cleaners in Jacksonville. 4. Day-of Service – We arrive on time, fully equipped, and get the job done right the first time. 5. Follow-Up – We make sure you’re 100% satisfied before considering the job complete.
- What education and/or training do you have that relates to your work?
Our cleaners have hands-on training in deep cleaning, move-in/move-out cleaning, Airbnb turnover cleaning, and safe handling of cleaning products for every surface. This ensures your home gets the highest level of care and attention to detail.