Tile Matrix

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About

Our work stands out from the rest due to the professionalism presented, and we always follow through. No job will be dragged out at anytime! Quick and efficient work is the goal, with high quality installation. We hope all thumbtack customers know that as a company we spend alot of time, and put alot of thought and effort into giving you quotes on here. So please have the courtesy to respond to us when we submit a quote to you. We enjoy seeing happy customers that admire the great service provided.

Overview

Hired 43 times

3 employees

12 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

Services offered

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for punctuality, professionalism, and work quality.

Very good 4.5

33 reviews

5

79%

4

12%

3

0%

2

0%

1

9%

Read reviews that mention:

Dalya E.

Dec 7, 2015

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Hired on Thumbtack

Tile Installation and Replacement

Scot M.

Nov 26, 2014

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Hired on Thumbtack

We just moved into new home. We did some painting and realized the tile on our fireplace did not work with the new colors. We decided to re-face the fireplace with new tile. We posted on Thumbtack and got a few responses. Emmanuel "Manny" contacted me right away with a quote and agreed to see the job and let me know his thoughts on the project. We met, talked and agreed on a price to do the project. We set up a time to do the project. There were a few timing issues, what was good for him and me, and I had to get the product shipped to me as well. Manny was always very professional and had a very easy going personality. A nice guy to deal with on our project. The day of project he showed up on time and completed the job in a timely manner. Worked carefully and clean and no issues with the quality of work. I would definitely hire "Manny" again for any other projects that come up that require his expertise. Overall a good positive experience for us.

Tile Matrix's reply

Thank you Scot. Please don't hesitate to call us for any future projects. It was my pleasure.

Tile Installation and Replacement

Melanie G.

Mar 25, 2015

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Hired on Thumbtack

I had a bathroom project that was bid by J & E Quality Installations. (Full walls and ceiling of walk-in shower with 2 decorative bands, walls up to chair rail height with decorative border of toilet and vanity areas, and full floors of shower/toilet, vanity, and large walk-in closet spaces, somewhere between 400-500 sqft total.) Juanita was the contact person who coordinated the appointment time for estimate and did keep in touch via text messages throughout the process. She also made a spot check appearance halfway through the process. She couldn't have been more pleasant to interact with. But the real artisan is Emmanuel! He is who came out and measured for the estimate and he laid the tile himself (marble throughout with glass tile inserts on floor design and wall border pattern, glass/stone/stainless accented bands x2 in shower space.) I knew within the first 5 minutes of meeting him that he was my choice. His extremely professional demeanor from the onset and attitude throughout the process was exemplary. Always making eye contact, always respectful, and pleasant from his smile and consistently upbeat attitude to the tunes on his Pandora choices while he worked! And, let's talk about his work.....it is obvious that Emmanuel has set a very high standard of work ethic for himself. He is very meticulous and I especially appreciated his flexibility when I wanted to change small parts of the design, even if it meant he had to redo a small section of tile previously placed. He was also extremely helpful in giving recommendations/options about tile placement when it came to tricky areas He was early or exactly on time each day (never late). He estimated 7-10 days for the project, was done on day 7. Cleaned up after and even helped me separate the cardboard boxes for recycle AND TOOK IT ALL OUT TO THE CURB FOR ME! I wish this website let me insert pictures. The bathroom came out amazing! To say the least, I was impressed with not only his craftsmanship, but with him as a person. Emmanuel is a very decent, hardworking man who obviously takes pride in what he does and at every turn his goal seemed to be to make sure I was happy with the progress to the end. I certainly would recommend him (and J & E Quality Installations) without reservation.

Tile Installation and Replacement

Roger M.

Sep 14, 2016

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Hired on Thumbtack

This is a very easy company to deal with. Starting with the 1st contact I had with, Juanita until Emanuel did the job, there were no problems at all. Everything was agreed upon up front with Juanita. Emanuel arrived at the agreed upon time. He is very courteous, and professional. All work was done as wanted and he did not stop until he was finished. We had a kitchen glass tile back splash installed. Emanuel completed his job, cleaned up behind his self and left us very satisfied. I have hired several different tile Cos. during my life time. I have never been satisfied with any of them and never used the same one twice. I will go back to Elite Tile Pros for any tile work we have done in the future. Roger M.

Tile Matrix's reply

Type your it was a pleasure working with you as well Roger. We hope you love your new backsplash, and we appreciate all of your kind words. Please don't hesitate to get in contact with us if you ever need any more tile installation in your home. response to this review.

Backsplash Tiling

Brian L.

Sep 29, 2016

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Hired on Thumbtack

We chose Elite Tile Pros based on their great reviews and their cool time-lapse installation videos on Facebook. We hired them to do a complete demolition of our existing tile in our condo and install 36" x 6" tile throughout. Emmanuel was the only contractor that assured me that he could do a minimal 1/16" gap between the tiles because they would use self levelers where needed. I wanted this look so it would resemble a wood plank floor. Other contractors would only go 1/8" gap. There were a few snags in the job as the company is experiencing some "growing pains" but Emmanuel was very responsive and made everything right. We have a great-looking floor that we'll be happy with for years! I will continue to use Elite Tile Pros on my upcoming shower and backsplash projects.

Tile Installation and Replacement

FAQs

How did you get started doing this type of work?
Most of my friends were in the business and through the years i took a liking to it.
What types of customers have you worked with?
Tile, hardwood, laminate and carpet installations.
Describe a recent project you are fond of. How long did it take?
A job in St . Johns county. We remodeled the whole house from showers to vanities and floors.

Tile Matrix

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