- What should the customer know about your pricing (e.g., discounts, fees)?
The products themselves have standard prices for certain sizes. However, varied sizes, options, colors and styles can vary. In addition, sometimes the installation may require more finishing work than others. We complete the job and make sure any build out or capping is taken care of so it's a finished product upon leaving the job.
- What is your typical process for working with a new customer?
We meet where the work is to be done. Go over what they are looking to achieve or gain then figure out what product best suites their needs.
- What education and/or training do you have that relates to your work?
I installed windows prior to becoming a Marine. After the Marine Corps, I spent seven years in college. This coupled with many, many years of serving customers has enabled me to rise above and get many referrals and repeat business.