FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, all-inclusive pricing with no hidden fees—covering design, targeted audience lists, premium print stock, and postage. Our Price & Quality Promise: We operate a nationwide 5-hub production network with lean overhead, which keeps our pricing extremely competitive. We will match or beat any legitimate, apples-to-apples quote (matching paper weight, data quality, postage class, and quantity). Note: We produce dedicated, standalone mailers that drive measurable ROI. We do NOT run shared coupon packets (like Valpak or Redplum) where your brand gets buried in junk mail.
- What is your typical process for working with a new customer?
Discovery & Quote: Send us your project details or competitor quotes directly through Thumbtack. We’ll provide a clear, itemized proposal. Strategy Call: We hop on a quick 10-minute phone call to review your target audience, drop schedule, and digital amplification options. Proofing & Production: You approve digital proofs before anything prints. Once approved, production runs in 2 to 4 business days. Delivery & Live Tracking: Your pieces are mailed from the closest regional hub for maximum speed. Every campaign includes official USPS Proof of Delivery tracking links so you can verify exactly when mail lands in homes. Digital Follow-Up (Optional): We can synchronize geofenced/retargeted digital ads to follow the same households online to maximize conversion.
- What education and/or training do you have that relates to your work?
Our leadership team brings over 35 years of senior-level consumer marketing and operations experience from world-class global brands—including Amazon, Citibank, Shell Oil, and Pennzoil. We combine Fortune 500 data discipline with practical campaign execution. Our fulfillment division is led by former Amazon operations talent, ensuring enterprise-grade logistics, kitting, and distribution. We are fully bonded and maintain a longstanding A+ rating with the Better Business Bureau (BBB).