4 Time Thumbtack Award Winner 2017;2018;2019; 2020
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Google Direct Mail
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Direct Mail Specialists executed our project perfectly! They went above and beyond in what we were requesting and their customer service was impeccable! Kevin is the man! We will be using Direct Mail Specialists for all our future print/designing projects.Feb 2, 2017Verified
They did a great job. Easy to work with and very responsive. Thank you!Sep 29, 2020Verified4 Time Thumbtack Award Winner 2017;2018;2019; 2020's reply
Teresa, it was a pleasure to work with you. Looking forward to working with you again. All the best!
Kevin was great to work with and delivered on all frontsOct 24, 2019Verified
Kevin was communicative, helpful, and patient as my team and I created our first mailing. The quality of work and professionalism could not be beat!Dec 27, 2018Verified4 Time Thumbtack Award Winner 2017;2018;2019; 2020's reply
Thank you Natasha, and remember to view our video on how we get started with each customer: http://mailquotes.com/thinking-of-running-a-direct-mail-campaign
Kevin from Direct Mail Specialist was so helpful in giving us advice to better our direct mail campaign and make it more successful! The Post cards they sent out for us looked excellent and the quality was great! We had a few hiccups, but he was willing and quick to fix them and get our campaign started quickly. We plan on using them again for our next campaigns and would definitely recommend them!Oct 2, 2018Verified4 Time Thumbtack Award Winner 2017;2018;2019; 2020's reply
Maddi, thank you for the very nice review. I don't know why our email systems didn't communicate with each other at first, but we did find a way to work around it and move forward. I can't wait to hear of your continued success.
- What should the customer know about your pricing (e.g., discounts, fees)?We are NOT Valassis or RetailMeNot or Redplum or Val-Pak. Those services typically have a pretty horrible ROI: For illustrative purposes, below are quotes for a few of the most popular products we sell, but please contact us to get a more detailed, customized quote. Quotes below are for smaller quantities. Please contact us directly for larger quantities: For quantities up-to 500 personalized single-sided one-page letters inserted into a double-window envelope: Black & White Letter, Standard Class $0.67 /letter Color Letter, Standard Class $0.83 /letter Black & White Letter, First Class $0.82 /letter Color Letter, First Class $0.98 /letter What is included in letter services above? • Data process of one mailing list • C.A.S.S. Certification (Coding Accuracy Support System) • N.C.O.A (National Change of Address) • De-dupe list • Remove Vacant and undeliverable locations • DESIGN and mail-merge your letter • Print Letter • Pre-sorting to obtain lowest postage • Fold and Insert into double-window #10 • Postage • Post Office delivery • USPS Proof of Delivery Tracking For quantities up-to 500 full-color 4 x 6 post cards printed on 14 point UV/Gloss coated stock: First Class $.70/per post card For quantities up-to 500 full-color 8.5 x 5.5 post cards printed on 14 point UV/Gloss coated stock: Standard Class $.71/per post card First Class $.94/per post card What is included in post card services above? • Data process of one mailing list • C.A.S.S. Certification (Coding Accuracy Support System) • N.C.O.A (National Change of Address) • De-dupe list • Remove Vacant and undeliverable locations • DESIGN your post card • Print full-color UV coated/gloss post card (14pt card stock) • Pre-sorting to obtain lowest postage • Print addresses • Postage • Post Office delivery • USPS Proof of Delivery Tracking
- What is your typical process for working with a new customer?In general, we start with communication through Thumbtack, then use emails. Before proceeding, we feel it is always good to have a phone conversation to go over all the details and options. Then we send an invoice that can be paid online. Once we receive payment, we put the project into production. Most jobs take 2 to 4 business days to complete (once a proof is approved). We are bonded and have an A Plus rating with the Better Business Bureau. We also send you USPS Proof of Delivery links, so you can verify that your mailer was delivered to your recipients as promised.
- What education and/or training do you have that relates to your work?I have over 33 years of experience in corporate marketing with two of the world's largest companies. My expertise in consumer packaged goods marketing helps to ensure that we never let a client run a campaign without a live test. If they don't want to conduct a test, we move forward with a plan that will optimize the results in light of the uncertainty. I also carefully select people for my team who I know will pay attention to details and bring their own experience to benefit our customers. Our fulfillment division is run by a former Amazonian who brings his Amazon expertise to every project.