FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing includes my LABOR only. Software, hardware or anything extra is not included.
- What is your typical process for working with a new customer?
When working with a new customer I tend to ask them the following: What is the issue that you are experiencing? How long has the error/issue been occurring? Do you know what caused the issue? Are you wanting to drop your device off or mail it in?
- What types of customers have you worked with?
From the non technical to the pretty tech savvy.