FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At CW Flooring Restoration, our pricing is based on the size of the project, the condition of the surface, and the type of service or materials required. Every job is different, so we provide free estimates to ensure you get an accurate and fair price before any work begins. We believe in honest, transparent pricing with no hidden fees. Our goal is to deliver high-quality work at competitive rates while using durable materials like our Ryno Tuff epoxy floor systems, which are backed by a 7-year warranty. From time to time, we may also offer seasonal promotions or discounts, so feel free to ask if any specials are currently available.
- What is your typical process for working with a new customer?
Our Process Initial Consultation – We start by discussing your project, whether it’s epoxy flooring, hardwood refinishing, a pool deck, or repairs. This helps us understand your needs and expectations. Free Estimate – We assess the area and provide a clear, upfront estimate based on the size of the project, surface condition, and materials required. Preparation – Proper preparation is key to long-lasting results. We clean, repair, and prepare the surface to ensure the best possible finish and durability. Installation or Restoration – Our experienced team completes the work using high-quality materials, including our Ryno Tuff epoxy floor systems, with careful attention to detail. Final Inspection – Before we consider the job finished, we review the work with you to make sure everything meets your expectations and satisfaction. Warranty & Support – Our epoxy systems are backed by a 7-year warranty, and we stand behind the quality of our work.
- What education and/or training do you have that relates to your work?
CW Flooring Restoration is a second-generation flooring and restoration company, which means our experience and skills have been passed down through years of hands-on training in the field. We have extensive knowledge in floor care, refinishing, epoxy coatings, and surface restoration gained through real-world experience working on residential and commercial projects. Our team is trained in proper surface preparation, epoxy application, hardwood floor refinishing, and repair techniques for carpet, concrete, tile, and grout. We also stay up to date with modern flooring materials and coating systems, including the installation of durable Ryno Tuff epoxy floor systems. With years of practical experience and a commitment to quality workmanship, we ensure every project is completed with professional standards and long-lasting results.