FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the size of the space, level of cleaning needed, and specific services requested. We provide upfront estimates with no hidden fees. We also offer discounts for recurring services and are happy to work within your budget whenever possible.
- What is your typical process for working with a new customer?
We start by understanding your needs—either through a quick call, message, or in-person walkthrough. From there, we provide a clear estimate and schedule a convenient time for service. On the day of the job, we arrive on time, fully prepared, and ready to deliver high-quality results. After the service, we make sure you’re fully satisfied before we consider the job complete.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on training and years of working in the cleaning industry. We are knowledgeable in proper cleaning techniques, safe product use, and effective methods for achieving streak-free, glass-like finishes. We continuously improve our skills to stay efficient and detail-oriented.