FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is unique so we try to do a site visit to fully understand the customer's expectations. We can deliver on 2 of the 3 following criteria; fair price, high quality, quick timeliness. However, one factor will always be compromised to get the 2 most desired. Has held true for over 30 years of business experience. We work hard to develop these delivers to match the customer's desires.
- What is your typical process for working with a new customer?
We prefer to do an initial site survey to fully understand the project, then we will refine any details that need follow-up, then we will offer a formal proposal, customer approves the proposal, we agree to a schedule, we order materials. The first payment is due at the beginning of the project, and final payment is typically given at the completion of the project, unless the project requires deposits for certain materials which will be done as required.
- What education and/or training do you have that relates to your work?
30 years of business experience.