FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the type of service, severity of the problem, and access to the drain or sewer line. I always explain pricing upfront before starting the job. There are no hidden fees, and emergency services are available 24/7.
- What is your typical process for working with a new customer?
First, I ask a few questions to understand the issue. Then I inspect the problem and explain what’s causing it and the best solution. I provide clear pricing before starting the work. Once approved, I complete the job efficiently and make sure everything is working properly before leaving.
- What education and/or training do you have that relates to your work?
My training comes from years of hands-on experience as a Plumbing Technician, with a strong focus on drain cleaning, sewer systems, and trenchless lining solutions. As a Lining Specialist, I specialize in diagnosing and repairing complex sewer issues. I continuously improve my skills by working with professional equipment and staying up to date with modern plumbing techniques.