FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide transparent pricing with no hidden fees. The diagnostic fee goes toward the repair if approved. I focus on quality work and long-term solutions rather than temporary fixes.
- What is your typical process for working with a new customer?
I start with a full diagnostic to identify the exact issue. After explaining the problem and repair options, I provide a clear estimate before any work begins. Once approved, I complete the repair efficiently and test the appliance to ensure everything is working properly.
- How did you get started doing this type of work?
I’ve always been technically inclined and detail-oriented. I started working with appliances hands-on and developed strong diagnostic skills over time. Through experience and continuous learning, I specialized in residential appliance repair and high-end brands.