If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I provide reliable, no-nonsense tech support tailored to your needs, whether it’s setting up a new device, troubleshooting a frustrating issue, or supporting your office network. With 2 years in business helping clients of all sizes, I treat every device with care and every client with respect.
As a solo pro, you’ll always know who’s working on your systems, and I’ll keep you in the loop at every step. I focus on long-term, stable solutions so your tech runs smoothly and you can stay focused on your work, not your network.
If you’re ready for clear communication and dependable support, let’s get your tech running the way it should.
Overview
Hired 7 times
Serves Miami, FL
Background checked
1 employee
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Stripe, and Zelle.
Services offered
Service type
Usage type
Commercial (Office)
Device type
Computer
Router
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
7 reviews
5
100%
4
0%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Antonietta D.
Nov 1, 2025
•
Hired on Thumbtack
Felipe was incredibly helpful. It was a pleasure working with him. He was knowledgeable and took the time to explain what he was doing so I could understand the issue. Our ISP had sent 5 technicians before and they had been unable to solve the issue. I’m glad to have hired BlueNexus Solutions for the job.
Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.
Network Support Services
Yusmary R.
Oct 23, 2025
Super happy! Excellent work installing our security cameras! The setup was clean, professional, and done on time. Everything works perfectly, and they took the time to explain how to use the system. Highly recommended!
Jose C.
Oct 23, 2025
Just settled into my new home and my home network was a top priority! Blue nexus delivered!
Cynthia P.
Oct 23, 2025
BlueNexus helped set up and configure my email across all of my devices efficiently and with utmost professionalism. I would recommend to all my family and friends.
Ernesto E.
Nov 2, 2025
“Honestly, this was one of the best Airbnb experiences I’ve had. Super clean, quiet, and comfy spot. The host was amazing and made everything so easy. Totally recommend it!”✌️🫵
Credentials
Background Check
Felipe Moreno
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
To provide you with the best possible quote, I’ll need a few details about the issue you're experiencing or what kind of help you need with your PC. The more information you can share upfront, the more accurate and fair the estimate will be. I keep my pricing transparent and reasonable, with no hidden fees.
What is your typical process for working with a new customer?
If we're working remotely, I’ll need to temporarily connect to your device using a secure, single-use remote software. This allows me to troubleshoot and resolve any issues you’re experiencing. I’ll walk you through the simple setup process and make sure everything is done with your permission and security in mind.
What education and/or training do you have that relates to your work?
I have extensive experience working with Microsoft products, including Office, Outlook, OneDrive, and Windows across both PC and Mac. I handle everything from installations and configurations to troubleshooting and support. In addition, I’m skilled in setting up email accounts, removing viruses and malware, managing backups, and resolving software or hardware issues. I also assist with printer setup and network printing. With a strong MSP background, I stay up to date with the latest tools to ensure fast, dependable service for both home and business clients.
