FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Providing detailed descriptions and images for tech service requests is crucial as it helps technicians understand the customer's needs and offer more affordable deals.
- What is your typical process for working with a new customer?
I am unable to provide support for custom-built or gaming computers, as well as devices that have been damaged by liquid of any type.
- What types of customers have you worked with?
Upon review, troubleshoot and set up home/office networks for MACs and PCs, and repair laptops and desktops.