Shack's General IT Services
Shack's General IT Services

Shack's General IT Services

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Introduction: My focus is quality. I never cut corners, even when it's expensive. Some of my competitors are cheaper, but in the end, I will be honest with you about my technical capabilities and ensure you're 100% happy with my services. Current IT certifications are CompTIA A+, Network+, and Security+. Special Skills - Computer setup - Computer Hardware and Software Troubleshooting - Computer basic training - Data recovery/Data Backup - Microsoft Windows - MS Office - Active Directory - Familiar with Linux Distros - Familiar with Networking protocols - Modem and Wi-Fi Setup - Patching and troubleshooting ethernet cabling - Basic ethernet network cabling install Tools - Computer “Fixit” Toolset - 1G Ethernet Cable Tester and toner - Ethernet Cable crimper and stripper - Ethernet Cable punch down - Flashlight - Hand-Drill set - Steel Fish Tape - Fiberglass fish tape - Franklin Professional and Walabot Stud finders - Piler, Hammer, Screwdriver, etc.

Hired 4 times

Serves Miami, FL

Background checked

1 employee

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, and Zelle.

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

2 photos

  • Home Office Setup

    Network Support Services

Computer issue

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Computer type


Customers rated this pro highly for work quality, professionalism, and value.


4 reviews


pro avatar
Jeannie J.
Sep 2, 2022

Hired on Thumbtack

Hired on Thumbtack

Came prepared with tools and knowledge of the router, expert in different levels of security for home offices and professional offices, made recommendations to increase the security of my home office. Hiring again to explain the different features of the new router I'm purchasing.

Details: Personal (Home) • Network setup and installation • Router • At the pro’s location • Remotely (phone or internet)

Network Support Services
pro avatar
Xavier J.
Jul 23, 2022
My computer was stuck on a virus/ ransomware screen where I couldn't do anything at all on my computer. Even after turning the computer off and back on, the same message was there claiming I've done something illegal and I would get arrested if I didnt pay money in a certain amount of time. Eugene took the time to look over it and identified it as a ransomware and it's only something to scare people into paying money. I left my computer with Eugene for a day and the screen was gone! I had all of my files back and nothing was missing. Eugene walked me through on how to check to see if my computer needed any updates since my computer was MANY updates behind. I now know how to check to see if any security updates are in. Eugene has done great and got the problem fixed quickly!
pro avatar
Elton S.
Jul 23, 2022
Passionate about solving just about any IT troubleshooting issues weather it’s through conversations or simply him showing up and solving your home office /networking problems he’s very professional and VET so he’s always squared away and trustworthy. He’s fixed several computer devices my kids have either broken or mistakenly downloaded a virus on.
pro avatar
Emily L.
2 weeks ago

Hired on Thumbtack

Hired on Thumbtack

Quick and responsive, good value and transparent pricing, on time, respectful. Would absolutely recommend

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair
Background Check

Eugene Shackelford


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