FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type of service, the materials required, and the complexity of the job. We provide clear pricing before starting work whenever possible, with no unnecessary surprises. For larger projects, we can discuss the scope of work and provide an estimate. We also offer competitive pricing and may provide discounts depending on the size or combination of services needed.
- What is your typical process for working with a new customer?
We start by learning about the project and understanding exactly what the customer needs. We then schedule a convenient appointment to inspect the work when necessary, discuss the best solution, and provide an estimate. Once approved, we complete the work professionally, keep the customer informed throughout the process, and clean up the work area when finished.
- What education and/or training do you have that relates to your work?
Our experience comes primarily from years of hands-on work in home repairs, maintenance, installations, and improvements. We have developed practical skills through working on a wide variety of residential projects and continuously expanding our knowledge of tools, materials, and proper installation and repair techniques.