FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent flat-rate pricing with no surprises. All jobs include: • Upfront quote before work starts • No hidden fees • Free phone/text estimates • Bundle discounts for multiple tasks • Same-day service available (small surcharge may apply) • 30-day workmanship warranty included on every job Pricing varies by task complexity, materials needed, and travel distance. We always confirm final cost before beginning the job so you know exactly what to expect.
- What is your typical process for working with a new customer?
1. Quick Contact & Description You send a short message or photo of the project. We reply within minutes. 2. Upfront Pricing We provide a clear flat-rate or itemized quote before any work begins — no hidden fees. 3. Scheduling We offer same-day or next-day availability. You pick a time window that works for you. 4. Arrival & Confirmation A technician arrives on time, confirms the scope, reviews pricing, and begins only after your approval. 5. Clean, Professional Work We complete the job with attention to detail and keep your space clean throughout the process. 6. Photo Proof & Warranty You receive before/after photos and a 30-day workmanship warranty on all completed tasks. 7. Easy Payment Pay by card, cash, or digital payment once the job is done and you’re satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and light-commercial repair, including drywall, painting, TV mounting, furniture assembly, general home maintenance, and safety-first work practices. We have hands-on experience with: • Interior finishing and wall repair • Mounting, anchoring, and load-bearing installation • Basic electrical fixture replacement (non-licensed) • Precision painting and surface prep • Tool-safe and OSHA-informed practices • Warranty-standard workmanship and quality control Every technician completes internal training focused on: • Clean, respectful in-home work • Accurate measurements & secure installations • Customer communication and problem solving • Protecting walls, floors, and furniture during work We deliver work that meets professional standards — done right, safely, and reliably the first time.