FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Service call will be waived if the repair is agreed upon 
- What is your typical process for working with a new customer?Find the issue, provide an estimate and get the job done 
- What education and/or training do you have that relates to your work?EPA certification for refrigeration work. General electrical, mechanical and diagnosing training that is done before a tech is hired.