FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent and flexible pricing based on the size of the office, frequency of cleaning, and specific service requirements. For ongoing janitorial services (including 5-day-a-week office cleaning), we provide discounted weekly and monthly packages. Our pricing includes all standard cleaning supplies and equipment. There are no hidden fees — the quote you receive is the final price unless the scope of work changes. We also offer custom pricing for long-term contracts and multi-location businesses. Free on-site walkthroughs are available in Miami-Dade and Broward to provide an accurate estimate.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your office size, cleaning needs, schedule, and expectations. If needed, we schedule a free on-site walkthrough to properly assess the space. After that, we provide a clear, customized quote based on frequency (including daily or 5-day-a-week janitorial service), scope of work, and any special requirements. Once approved, we assign a dedicated cleaning team and create a consistent cleaning schedule to ensure reliability and quality. We begin service with a detailed checklist tailored to your office and perform regular quality checks to maintain high standards. Communication is direct and responsive for any updates or adjustments.
- What education and/or training do you have that relates to your work?
Our team is trained specifically in commercial and janitorial cleaning standards, with hands-on experience in office environments, including daily and 5-day-a-week maintenance schedules. All team members are trained on proper cleaning procedures, sanitation protocols, and the use of professional-grade cleaning equipment and products. We also focus heavily on attention to detail, consistency, and workplace safety. In addition, our supervisors ensure ongoing training and quality control to maintain high standards across all locations we service in Miami-Dade and Broward.