It’s free with no obligation to hire
Hired 8 times
5 years in business
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School or place of worship
Words can't begin to describe the experience. All I would say is they should change the name of the company form First Class Cleaning to Half Ass Cleaning. Only good point was that I was issued a refund.Feb 19, 2017Verified
House Cleaning (One Time)
Job went great! Wonderful company! Great green natural products. The cleaning crew made the house amazing! One time deep cleaning. Wish, I could afford all the time! :-)Dec 4, 2015Verified
Two people were supposed to do the cleaning. One showed up 40 minutes late and the other came after the first one left. They both came from West Palm Beach, which is about 65 miles from where I live. We have bad traffic, so it would make sense to send someone who was a lot closer to my condo. The first one was rushed, so she didn't clean thoroughly. She didn't know how to process my credit card payment. That's all the second one did. The first one spoke very little English, so we couldn't communicate. I will use a different company next time. I want workers to be on time, speak English and do the work completely and correctly. I have to pay them enough, so I deserve good work.Jan 30, 2017Verified
First Class Cleaning FLA goes above and beyond every step of the way. From the ease of scheduling the service to the amazing rates and the checklist that let's you customize what you want cleaned...they have really have thought of everything! The staff was very professional and left my apartment cleaner than any other cleaning service has! And the fact that I don't have to be home for them to come in and clean but have the option of video monitoring is amazing! Best Cleaning service in South Florida!Nov 2, 2015
Excellent cleaning service, easy to set-up an account. Quality products and great customer service. The added recording of the service is a game changer! Would definitely recommend.Oct 30, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?1 bedroom/ 1 bathroom= $70 1 bedroom/ 2 bathrooms=$100 2 bedrooms/ 1 bathroom= $110 2 bedrooms/ 2 bathrooms=$140 3 bedrooms/ 2 bathroom= $180 3 bedrooms/ 3 bathrooms= $210 3 bedrooms/ 4 bathrooms= $240 4 bedrooms/ 4 bathrooms= $280 5 bedrooms/ 4 bathrooms= $320 5 bedrooms/ 5 bathrooms= $350 5 bedrooms/ 6 bathrooms= $380 Also we include discounts for: Multiple cleanings in a week- 30% Weekly cleaning- 20% Biweekly Cleaning- 10% Monthly Cleaning- 5%
- What is your typical process for working with a new customer?Our typical process is that we ask the customers to customize their cleaning they way they want it. Then we give the flat rate pricing with no hidden fees or contracts. Once we are finished with the cleaning we will receive the cash or write another check for cash. As well as if the client is in the home our cleaning staff will go through each area after cleaning their home to make sure they are satisfied with our service. If they aren't home we will send them a checklist of the items that we have finished the job and checking off what we finished.
- How did you get started doing this type of work?I wanted it to be easier for professionals to be able to book a cleaning in 60 seconds or less and wouldn't have to be around and wait multiple hours for quotes as well as to wait around when the cleaning staff is there. Also they can understand what we charge based on the number of bedrooms and bathrooms. They would also have more time to do the things that they need to do, or enjoy their time off.