FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully transparent and designed to fit your needs. Through our website, you can easily customize the type of clean you want, add specific services, and see your total in real time—no surprises. We offer discounted rates for recurring cleans, making it even easier to keep your space looking its best on a regular basis. While our rates reflect the quality and professionalism we bring to every job, we’re always open to discussing your needs and working together to find a solution that works for your budget.
- What is your typical process for working with a new customer?
We take a hands-on approach with every new customer, ensuring we get to know you, your space, and your specific cleaning needs from the very start. Our process begins with a brief consultation—online or over the phone—where we discuss your priorities, preferences, and any special requests. From there, we customize a cleaning plan that works for your schedule and budget. On our first visit, we pay extra attention to detail, noting your feedback so we can consistently meet and exceed your expectations moving forward. For us, it’s not just about cleaning—it’s about building trust and creating a stress-free experience tailored just for you.
- What types of customers have you worked with?
We work with a wide range of customers, from busy families to thriving businesses. While we’re happy to serve anyone who values a clean, organized space, we most often work with homeowners who have larger homes and need help managing clutter, as well as business owners in the vacation rental space who want to ensure their properties are spotless and guest-ready. Our experience with both residential and commercial clients allows us to adapt our approach to meet each customer’s unique needs while delivering consistent, high-quality results.