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NMF was punctual and the rug cleaning quality was awesome. He even removed an old stain from the rug. Would recommend and rehire!!Oct 31, 2019Verified
I hired them a couple times. One time, one of their cleaners lost my laundry. The manager acknowledged it was the cleaners mistake, but when I asked to be reimbursed they denied responsibility. I instructed them to file an insurance claim, since they are insured, but they stopped responding and ignored my messages and calls from there on out. Very dishonest business practice!Mar 13, 2019VerifiedNMF Cleaning Services's reply
Hello Ms. Debbie, as always, we appreciate your feedback, however, in this case, we think your review is very malicious, since our company was not the one who provided that service on that date. I believe that this review and complaint should be addressed to the company that provided the service and received its payment.
After cleaning the house is very clean to say the least. They worked really fast. It was fantasticAug 23, 2018Verified
I would recommend this cleaning service. It was a move out clean, and you know what a house looks like after that. They made it sparkle! The only downside was that they don't do carpet stains or shampooing.Aug 27, 2018Verified
The cleaning team communicated well and arrived on time. Even though they didn’t speak English they were prepared to translate so I had Zero issues communicating. They did a great job following directions and the owner of the home was so pleased. Excellent , job well done!!Dec 7, 2018Verified
Oscar Mosquera valenzuela
- What should the customer know about your pricing (e.g., discounts, fees)?In our standard cleaning, we perform a deep cleaning of your bathrooms, cleaning your rooms, living room and kitchen, as well as vacuuming, cleaning floors and dusting. The cost of the same will depend on the time spent which is estimated according to the size and conditions of the house and the type of cleaning requested by the client. Additional work such as laundry, interior window cleaning, oven cleaning, refrigerator cleaning, baseboards cleaning, must be requested at the time of scheduling the service so that these are estimated in the time budgeted. We accept as payments: Cash, Check, PayPal, Venmo and Credit Cards.
- What is your typical process for working with a new customer?Once the quote has been sent and the time and cost of the service agreed, we only need the address, day, time and a telephone number to schedule the appointment.
- What education and/or training do you have that relates to your work?I chose to work in this industry because I have worked in this kind of industry all my life, i love my job and make me happy conserve loyalty clients.