DR. TONER, INC.

Miami, FL

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About this pro

How does your service stand out?

our response time is usually within four hours provided enough information is supplied by inquirer (buyer). We stock many hard to find items for all brands of copiers, printers and fax machines. We buy your unused surplus and pay you cash to recycle your empty cartridges with us.

Location

Miami, FL 33186

Years in business

8

Number of employees

3

Times hired on Thumbtack

2

Reviews

5 Reviews
  • Maria I. Oct 29, 2014
    Printer Repair
    Verified Review
    Dr. Toner was great! He was considerate, personable, punctual and helpful. Ah! I forgot capable. I will definitely use Dr. Toner again if I have a problem with my printer and I am planning to use his services to replace my toner.
  • Julian S. Oct 17, 2011
    For years, Dr. Toner has been our main vendor for all of our toner, copier and fax needs in our office. Dr. Toner has consistently provided prompt, honest service and has saved us hundreds of dollars in toner costs. Recently, our main copier went down bringing our office to a standstill. Dr. Toner went above and beyond the normal vendor response in getting our machine diagnosed and repaired. Dr. Toner took personal care in giving us a thorough explanation of the problem and provided various cost and time-effective solutions for us. Dr. Toner was able to get our machine up and running with minimal downtime and once again saved us a bundle in the process. We appreciate Dr. Toner's professionalism, attention to detail and personalized service. This is why Dr. Toner will always be recommended by us to anyone in need of supplies and service. Dr. Toner is the best.
  • Ruben G. Oct 17, 2011
    I have been working with Dr. Toner, Inc for well over a year. I highly recommend Dr. Toner Inc. The quick and efficient service that Dr. Toner provides is excellent, not to mention the excellent prices that Dr. Toner offers. If you are looking for a dependable toner supplier and or copier services call Dr. Toner, you will not regret it.
  • Analia P. Oct 17, 2011
    I like the quality of toners! Dr. Toner offers a good price, delivery always on time when you need them, I really recommend this product!
  • Pauline H. Oct 15, 2011
    Dr Toner delivers - in more ways than one! Not only is your product personally delivered to your site - but it is delivered with a smile and at a reasonable price. If you want to save money AND get premier customer service, call Dr Toner. I've been doing business with Dr Tonor for about a year now and don't ever want to go back to long lines, bad service and high prices at those big stores.

Q&A

What education and/or training do you have that relates to your work?
We constantly do research of the latest market trends for consumables as well as the technical side of our industry by subscribing to publications via email and hard copy as well as attending various seminars/conventions to further educate our sales staff and technical staff.
What types of customers have you worked with?
Provide them with cost effective options when they are in need of a new printer, copier or fax machine along with various options for the consumables they use.
What advice would you give a customer looking to hire a provider in your area of work?
Check the guarantees. Does your current vendor offer a one year from purchase date, money back guarantee on their non OEM products? Will they repair or replace your machine if their ink or toner cartridge(s) should damage it? Is their delivery time on in stock items within four hours same day? Will they pay you cash money for your empties when you recycle them? Do they provide basic maintenance, I.T. and troubleshooting included in their price? Do they offer on staff technicians to provide service to your machines if needed? With DR. TONER, INC., the answer to all of the above is a resounding YES!!!