FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We firmly believe in transparent pricing. There are no hidden charges for mileage, tolls, fuel, photographs, or video services. Our prices are fixed and all-inclusive.
- What is your typical process for working with a new customer?
To initiate the process, we recommend starting with either a phone call or an email conversation. During this communication, we will ask you a series of questions to better understand your requirements. Based on the information gathered, we will then construct a customized investigative plan that meets your satisfaction & budget.
- What education and/or training do you have that relates to your work?
Eric Nathan, President of Nathans Investigations, is a highly respected leader with a distinguished background in private investigations. As a proud U.S. Army Veteran, Eric brings extensive expertise and discipline to every case. He holds multiple board certifications, including Certified Social Media Analyst, Certified Social Media Expert, and Classified Intelligence Gathering Specialist, along with advanced proficiency in Interrogation and Interviewing techniques. Eric graduated Summa Cum Laude with a degree in Private Investigation Services, underscoring his commitment to continuous professional growth. Before founding Nathans Investigations, Eric served as an insurance fraud and workers’ compensation investigator for a national agency and as lead private investigator for the Florida Bureau of Private Investigators. His leadership experience extends to roles such as Field Operations Supervisor for a Florida-based Security and Intelligence firm, Regional Asset Protection Supervisor, and Behavioral Health Analyst. Awards and Media Recognition Eric’s passion and dedication have earned him and Nathans Investigations numerous accolades, including being named among the Three Best Rated Florida Private Investigator Agencies for multiple consecutive years and recognized as a Best of Florida Regional Winner. The agency is also a Verified Veteran-Owned Business and holds a Top Pro distinction. Eric and Nathans Investigations have been featured in prominent media outlets such as NPR, Freakonomics Radio & other podcasts, Crime Stories with Nancy Grace, Miami Today, Miami Community Newspaper, Voyage Magazine, Canvas Rebel Magazine, Shoutout Miami, and the South Florida Business Journal, highlighting their influence and steadfast commitment to excellence. Professional Affiliations A member of several esteemed professional organizations—including the Florida Association of Licensed Investigators, the United States Association of Professional Investigators, the Council of International Investigators, and the World Association of Detectives—Eric actively collaborates with industry peers to uphold the highest standards of investigative service. Commitment to Integrity and Client Impact Under Eric’s leadership, Nathans Investigations has built a reputation for integrity, loyalty, and outstanding service as one of the leading licensed private investigators in Florida, making a significant positive impact on clients and communities throughout the state. With backgrounds in military, law enforcement, and risk management, our team is dedicated to serving our clients. We take pride in our investigators' experience, confidentiality, and unwavering commitment to those who trust us with their most sensitive matters.