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Southern Star Realty & Management LLC

Management needs
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About
Customer service. We recognize the importance of these investments to our clients and as such pride ourselves on providing quick and informative responses to all questions. Currently our response time for the average inquiry sits under a single hour and are proud to say that all are addressed within 24 hours. Additionally, we offer our clients access to an owner portal wherein they may see real time management activity on their portfolio (accounting, work orders, and reporting) as well key statistics and important documents.
Overview

Hired 4 times

5 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

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Services offered
Property type

Homes

Apartments

Commercial

Mixed use

Number of properties

Multiple properties

Single

Monthly rental income

< $1,000

$1,000 - $2,500

$2,500 - $5,000

$5,000 - $10,000

Projects and media
Projects and media
Reviews
Great 4.7

20 reviews

5

70%

4

30%

3

0%

2

0%

1

0%

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pro avatar
Ashley B.

Feb 23, 2015

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Hired on Thumbtack

They helped me through the rental process. Talk to the same manager every time I call (Rafael) and he always knows whats going on with my property. He got me a tenant within the first few weeks. So far it going well.
Property Management
pro avatar
Anthony K.

Feb 18, 2015

3 years and 2 tenants. They pay on time and I have not had no issues. If something break they get somebody to fix it cheap. Company be growing and they added some nice things since I started.
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Michael P.

Feb 2, 2015

Rafael really helped me out. Started with a tenant that needed to be evicted. He got him out quickly and within a few weeks had a paying tenant in place. They were a little slow to start online payments but now that it's set up its been great.
pro avatar
Antonio H.

Mar 2, 2015

They manage a few units for me in Broward now. When I was looking to buy they gave it to me straight and didn't try to sell me on anything. Fast responses and useful information. Pleasant surprise. Would recommend to anybody.
pro avatar
Petta-Gay H.

Jan 20, 2015

Rafael is a very knowledgeable realtor, we were first time homebuyers with no idea about what to expect. Rafael really made my spouse and I comfortable about every thing, he answered all our questions and he ensured that all of our “must haves” were a priority on his list too. We are not from the Miami area, so it was also important to have a realtor who knew the area well. Rafael and his family have lived and worked in Miami for over 25 years, he was able to tell us which neighborhoods had the best schools and provided information about average drive times, since traffic is such a concern.

Most of all, Rafael was so patient with us, and he even took us to see our top choices several times before we finally made a decision. We are so happy to finally own our home; we closed on it two weeks ago. We are especially grateful that we had such a wonderful and patient realtor by our side, we couldn't have done it without his help. Thanks!!
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