FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fees depend on the property type, number of units, location, occupancy, and scope of services. We provide a written proposal outlining management fees, included services, and any additional charges. On-site management is priced according to staffing and coverage requirements.
- What is your typical process for working with a new customer?
We start by discussing your property, current challenges, and management goals. We review the available property information and arrange a visit when appropriate. We then prepare a tailored proposal. Once an agreement is signed, we coordinate the handover of records, tenant communications, vendor information, and operating procedures.
- What education and/or training do you have that relates to your work?
Our team brings practical experience in rental property operations, tenant communication, maintenance coordination, vendor follow-up, and financial reporting. We use property management software to organize records, track requests, and keep owners informed.