- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is fairly simple. For roof cleaning, we simply charge by the square foot, and we base our measurements on county records. This system is usually more advantageous to our clients. Decks are a little more complicated. These are based both on the type of service(s) and square footage.
- What is your typical process for working with a new customer?
We like to ask our clients about their expectations from the service they are considering, we use the property information to set up a scope of work and a realistic quote. As our clients and us are a team, we make the time to explain our service and any special steps that should be taken to ensure everything goes as smooth as possible. We follow up on our quote and answer any questions and schedule if possible.
- What education and/or training do you have that relates to your work?
We are members of the UAMCC and attend their training events on a regular basis. The UAMCC are the industry leaders for both process and the latest products.