FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every pool is different, so I give you a clear monthly price online, from a photo of your pool or its measurements. If you don't know the size, we can measure it from the map. Chemicals and monthly filter cleaning are included, and there are no surprise charges. If your pool ever needs something extra, like a part or a special treatment, I'll explain it and get your OK first. New clients get $30 off their first month.
- What is your typical process for working with a new customer?
Send me a photo of your pool and equipment and I'll get you a quote online the same day. If you don't know the size, we can measure it from the map. On the first visit we test the water and check the pump, filter and any salt system or heater, and let you know if anything needs attention. From there your pool is on a regular weekly schedule, and you can reach me directly by text or phone. Se habla español.
- What education and/or training do you have that relates to your work?
I've run Blue Operator Pool Service since 2020, working on residential pools across South Miami-Dade every week: maintenance, pumps, filters, salt systems, heaters and automation. We're licensed, insured and background-checked.