FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
• All depends if the pool has a regular basis maintenance services, the fair prices for standards pool is $120. • Includes regular Chemicals: Chlorine, PH, Alkalinity and Calcium. • Stabilizer id to be Charge 3 times a year ($40) • Any other chemical (Phosphate Remover, Special Algaecides) to be charged extra as needed. • Occasional Extreme Weather - Hurricanes to be extra charged extra service as needed. • Our customers received per year a promotion of the season as may be the filters, visit for repair etc.
- What is your typical process for working with a new customer?
• Establishing contact and rapport with the customer. • Qualifying the customer and understanding their needs: ask the client their needs or problem to solve to prepare the quote for the project. • Presenting the Business and the products or services. • Request personal detail information as name, address, email address and personal contact. • Agree on terms and conditions before working for a customer. • Settle an appointment accordingly with the client and our agenda. • Complete the work and deliver the product or service. • Following up with the customer.
- What education and/or training do you have that relates to your work?
• Swimming Pool /Spa Servicing- Broward County- CPO 603708