FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Popular Glass Designs, we provide transparent, competitive pricing tailored to each project. We offer financing options for impact windows and doors to make your investment more accessible. All estimates are free, and there are no hidden fees. Our goal is to ensure customers know exactly what they’re paying for before we start work.
- What is your typical process for working with a new customer?
We start by understanding the customer’s needs and schedule a free consultation to take measurements and assess the space. Then, we provide a detailed estimate and discuss design options. Once approved, we coordinate installation at a convenient time for the customer, ensuring a clean, professional, and timely process from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained in the latest glass installation techniques, safety protocols, and industry standards. We also have certifications in impact-resistant products and specialized training for frameless shower doors, sliding glass doors, and commercial storefronts. Continuous training ensures our installations are precise, safe, and long-lasting.