FAQs
- What is your typical process for working with a new customer?
I will take a little time to talk to you to learn more about what the issues are. If it is something I can assist with I will suggest a course of action and will help you resolve the issue so you can continue on with your computer needs.
- What education and/or training do you have that relates to your work?
20+ years of on-the-job training. Constantly taking online training courses on computers, servers, software, databases and Amazon Cloud services. AAS degree in Computer Information Systems.
- How did you get started doing this type of work?
I studied Computer Information Systems in college. It was a lot of business and programming courses. Once I finished, I took some help desk positions for both large and small companies. These positions taught me a lot about a lot of different things in the computer field.