FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in straightforward pricing and clear communication before work begins. Pricing depends on the size, scope, access, labor, disposal requirements, and equipment needed for the job. We offer discounts for new customers and special consideration for veterans, first responders, teachers, and nurses. If a project changes after work begins, we communicate any additional cost before proceeding.
- What is your typical process for working with a new customer?
We start by understanding exactly what the customer needs. Depending on the project, we may request photos, measurements, or schedule an on site visit. Once the scope is clear, we provide an estimate and review the work before scheduling. On the day of service, we confirm the plan, complete the work carefully, clean up the area, and make sure the customer is satisfied before we leave.
- What education and/or training do you have that relates to your work?
I have an Associate degree in Civil Engineering Technology and a Bachelor of Science in Business. My background includes commercial construction, jobsite supervision, estimating, project management, manufacturing operations, safety, and team leadership. I have more than 20 years of combined experience working in environments where planning, quality, safety, and accountability are critical.