FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
FOR DROP OFF SERVICE: Diagnostic check $60 Photo Retrieval $60 Document Retrieval $60 Virus Removal $60 Need us to pick up at your home or office we can arrange for a nominal fee. Needing more than one service you will always get a discount.
- What is your typical process for working with a new customer?
I typically pick up or you drop off computer. You will be giving a claim ticket. You will be kept up to date on the situation with your device. We do our very best to get you up and running as quickly as possible.
- What education and/or training do you have that relates to your work?
40 years combined experience in computer repairs.