FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depends on the situation. For example, the cleaner was late
- What is your typical process for working with a new customer?
We make the process of working with new customers seamless and stress-free. Here’s what you can expect: 1. Initial Consultation – We start with a quick phone call or conversation through messages to understand your cleaning needs, preferences, and schedule. 2. Customized Plan & Quote – Based on your requirements, we create a tailored cleaning plan and provide a transparent, no-obligation quote. 3. Scheduling & First Cleaning – Once you approve the plan, we schedule your cleaning at a convenient time. Our professional team arrives on time, fully equipped, and ready to deliver top-quality service. 4. Quality Assurance – After the first cleaning, we follow up to ensure you’re satisfied and make any necessary adjustments. 5. Ongoing Service & Support – Whether it’s a one-time deep clean or regular maintenance, we remain flexible to your needs, ensuring consistent, high-quality results every time. Customer satisfaction is our top priority, and we strive to build long-term relationships with every client we serve.
- What education and/or training do you have that relates to your work?
I was working in Cleaning company in NY 4 years