FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Estimates: We offer free, no-obligation estimates for all projects.At DND Handyman, we have a straightforward pricing structure to ensure transparency and value:At DND Handyman, our pricing is simple and transparent: Minimum Charge: Our minimum charge is $180, covering up to 2 hours of work. Time begins when we send you a text notifying you that we are driving to your location. Hourly Rate: After the first 2 hours, the rate is $75 per hour. Clear Communication: We send a text 25 minutes before we arrive so you can be prepared. We’re committed to providing reliable, high-quality service. Let us know how we can help!
- What is your typical process for working with a new customer?
At DND Handyman, we strive to make the process seamless and stress-free for new customers. Here’s what you can expect: Initial Contact: After you reach out, we’ll discuss your project needs, answer any questions, and gather the necessary details. Free Estimate: We’ll provide a clear and upfront estimate based on the scope of work. Scheduling: Once the estimate is approved, we’ll schedule a convenient time for the job and confirm the appointment. Text Notification: On the day of the service, you’ll receive a text 25 minutes before we head to your location. Professional Work: We’ll arrive on time, ready to tackle the job. We focus on quality workmanship and attention to detail. Customer Satisfaction: After completing the work, we’ll walk you through the results to ensure you’re satisfied. Follow-Up: We’ll follow up to ensure everything meets your expectations and discuss any future needs. Your satisfaction is our priority, and we aim to build lasting relationships through excellent service.
- What education and/or training do you have that relates to your work?
I bring over 28 years of experience in construction and remodeling: Union Commercial Construction: I worked in union commercial construction for 18 years, gaining expertise in large-scale projects and mastering industry standards. Residential Remodeling: I have 10 years of hands-on experience remodeling homes, specializing in transforming spaces with quality craftsmanship and attention to detail. Diverse Skill Set: My background equips me with a wide range of skills, from structural work to fine finishing touches. With this combination of commercial and residential expertise, I deliver high-quality results tailored to your needs.