FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Platinum Tech Services is very competitively priced, and we pride ourselves on being the best value for your money.
- What is your typical process for working with a new customer?
Meet and greet with discovery questions, leading into educated and informed possible solutions.
- What education and/or training do you have that relates to your work?
I am a IT Engineer with over 25+ years of experience in designing, deploying, and maintaining IT infrastructures, My expertise spans from LAN/WAN design, CCTV, IP Cameras, VOIP, Windows, Android, Apple systems and Wireless integration. I have extensive hands-on experience working within Cisco and Ubiquiti ecosystems, designing scalable network topologies that prioritize performance, redundancy, and security. My work includes configuring managed switches, implementing VLANs and trunking, deploying enterprise wireless solutions, optimizing RF environments, and hardening networks through access control policies, firewall rules, and segmentation strategies. Beyond core networking, I specialize in advanced IP camera and surveillance system deployments, also including structured cabling, PoE infrastructure design, NVR configuration, remote access security, and performance tuning.