FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, competitive pricing with no hidden fees. Estimates for new installs are free (not for repairs), and we’ll always walk you through the cost before any work begins. Financing options are available, including 0% promotional offers on select products. Whether you're booking a repair, installation, or maintenance plan, we make sure you know exactly what you're paying for.
- What is your typical process for working with a new customer?
Our process is designed to be simple and stress-free. It starts with your initial contact—whether you call, message, or book online, we gather a few details about your needs. Our trained technicians arrive on time, complete the job efficiently, and clean up after the work is done. We also follow up to ensure you're completely satisfied and offer ongoing support if needed.
- What education and/or training do you have that relates to your work?
Our team is made up of trained and certified technicians with extensive hands-on experience in garage doors, storm protection systems, and screen installations. We undergo regular training to stay current with industry standards, manufacturer guidelines, and the latest safety practices.