FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, type of cleaning, and level of detail required. We provide upfront quotes with no hidden fees. Discounts may be available for recurring residential or commercial services. Deep cleanings, move-in or move-out cleans, and heavily soiled spaces may cost more due to the extra time and labor involved.
- What is your typical process for working with a new customer?
We start by gathering a few details such as the size of the space, type of cleaning needed, and preferred schedule. Once we provide a quote and confirm details, we schedule the service. On the day of cleaning, our team arrives on time, completes a thorough clean, and ensures the space is ready to use. For recurring clients, we maintain consistent quality and scheduling.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning techniques, including proper use of cleaning products, sanitation standards, and attention to high-touch areas. We focus on efficient, detail-oriented cleaning while respecting our clients’ spaces.