FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the profit you want to make or your desired end result. We can promise the people we work with have the fairest material costs so you can trust you will never install carpet at travertine prices.
- What is your typical process for working with a new customer?
Call us! We can go to the home with you or we can meet you for a key. We give a rough idea of the "must haves" (Is the electrical up to code? The roof is rotting. There are raccoons living in your kitchen!) and then talk about your wishes and give you a few different price options, with varying levels of finish. Every project can match your budget and specifications and we want you to know your options. We utilize a 3D software allowing us to virtually renovate your home so we are always on the same page, knowing exactly what you are expecting.
- How did you get started doing this type of work?
After working in renovation for years alongside employees of multiple companies, it all became clear: why not just form a kind of cream-of-the-crop dream team and start our own company? It was hard to watch clients struggle with a no-show plumber or be disappointed in the work of a flooring guy...eventually, clients started exasperatedly asking us the same question: "You do this every day, can you recommend someone we can trust?" Today, we have an unstoppable team. We work next to them every day. We trust them. So can you.