Mackenzie Plumbing & Heating

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Client provides materials and parts?

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Introduction

Mackenzie Plumbing & Heating is a third generation company, that's been in business since 1933. We specialize in all Commercial and Residential plumbing services. Our company is located in Boston, MA and also Orlando, FL. There is a 24 hour on-call team to take care of any emergencies you may have. Our team can do it all from Hot water heater and faucet replacements to new home plumbing systems. We strive in nothing but top quality craftsmanship to meet all code requirements. Our customers satisfaction comes first. Fully Licensed and insured. We look forward to working for you in the future.

Overview

Current Top Pro

Hired 316 times

Background checked

License verified

8 employees

60 years in business

Business hours

Sun6:00 am - 10:00 pmMon6:00 am - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

229 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Sarah M.

Oct 26, 2024

·

Hired on Thumbtack

Working with Nick was great. He responded quickly and showed up early. He installed a dishwasher for us and fixed our supply line under the sink to make it up to code. Our invoice was detailed, easy to pay, and he was upfront about the cost. When he turned on the sink, he also noticed that our faucet handle was loose and tightened it up for us as a courtesy. I would not hesitate to call him again.

Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • No, I will need the professional to provide materials and parts • Home

Dishwasher Installation

Derrick Y.

Mar 24, 2025

·

Hired on Thumbtack

Fast response time. Price was the same at the end of the job as was quoted over the phone. Was here when he said he would be and didn't leave a mess. Clean installation looks professionaly done. I have hot water again.

Details: Yes, the location has an existing heater • Electric tank • House

Water Heater Installation or Replacement

Tim H.

Feb 17, 2025

·

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair

Linda L.

Dec 5, 2024

·

Hired on Thumbtack

Nick came to look at a leak in a recently installed tankless hot water heater installed by another so called plumber. He quickly took care of the leak for us and we discussed the work that had been done by another plumber as I was concerned it had not been done by a licensed and certified plumber. Nick agreed and explained what was done incorrectly fly and not to code, he at no time was punching me to do the work but just letting me know what I had guessed about the previous install. He gave me a fair price and the parts were ordered. As soon as the parts were in he let me know and we agreed on a date and time. He showed up on time and did a great job Removing the old incorrect pipe work and installing the new to code pipe work. Be communicated with me the whole time and was honest and efficient. Going forward he is now my plumber and I wouldn’t use anyone else now I have found a professional and honest one.

Details: Repair • Leaks • Electric tankless • Garage • House

Water Heater Repair or Maintenance

Ryan B.

Nov 24, 2024

·

Hired on Thumbtack

Nick was quick, had all the right equipment and installed my drain and disposal correctly without any visible shortcuts. He was honest and triple checked everything.

Details: No, repair is not urgent • Only one drain has issues • Other issue • House

Plumbing Drain Repair

Credentials

License

License Type: Plumber – Master (MA)

License verified on 5/2/2024

Background Check

Nicholas Mackenzie

FAQs

What is your typical process for working with a new customer?
I will sit down with a customer. Go over all the pricing and features that we have the offer. After that I will send them over a proposal.
What education and/or training do you have that relates to your work?
I have a construction management degree from Wentworth Institute of Technology in Boston. I also have a Master Plumbing License in Massachusetts and Florida.
How did you get started doing this type of work?
I was born into a family of plumbers and I started to trade a very young age

Mackenzie Plumbing & Heating

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