FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices of all designs are reasonable. Because every design is a work devoted by our designers. According to the different needs of different customers, our design prices are also different. In addition, when hand sketching/painting and handcraft is required, the price will be higher. Each of our works is guaranteed by quality.
- What is your typical process for working with a new customer?
All communication can be meeting (need to be in the same city) or internet/phone communication, We will seriously and actively communicate with customers, deeply understand any of their needs, we will complete all the design works within the specified time and send to the customers. If the customer is unsatisfied, we can modify it anytime.
- What education and/or training do you have that relates to your work?
The business owner has an undergraduate degree in graphic design from Inner Mongolia Normal University, and a master's degree in graphic design from Indiana University Bloomington full scholarship, and she worked as a graduate assistant during graduate school. She worked as a graphic designer and design director at HongBang Advertising Design Company and Ordos Environmental Protection Bureau. She is the telecommuting design director and design counselor of Lexus Company in Inner Mongolia until today.