Many will simply put a price on the back of their business card or give you a “ballpark” figure or estimate that will give a false sense of what your project really entails. Unfortunately, you won’t find out about any changes or add-ons until they start the project and you are stuck in a position that leaves you with little choice but to pay more than you agreed to. We will be giving you a down to the penny proposal, with detail that will enable you to feel confident your job will be done right.
We offer a custom in-home consultation. We will arrive to your property in our mobile showroom which holds over 3000 flooring samples. All consultations are free and you are not obligated to buy.
From product knowledge and installation to customer service – no part of our business goes untrained! In fact we have over 200 hours of training BEFORE we ever meet our first customer! Everything has changed – from manufacturing technology to carpet treatments, click and lock, float, nail, glue – installation processes – everything is different these days, which means we are always in training.