FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project starts with a free custom design and estimate. Pricing includes premium lights, installation, in-season maintenance, take down, and storage. The price we agree on is the price you pay, with no hidden fees. Projects start at $750. Book early and ask about our early booking discount.
- What is your typical process for working with a new customer?
You reach out and tell us what you have in mind. We create a free custom design and estimate for your property. Once you approve, we lock in your install date. Our crew installs your lights, built to your home's exact measurements. We stay in touch all season and fix anything that goes out. After the holidays, we take everything down and store it for you.
- What education and/or training do you have that relates to your work?
Every member of our crew is trained in-house on our installation standards: measuring each property, building every run to exact length, safe ladder and roof work, and protecting your home's surfaces. Since 2022, every season has sharpened our process.