FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Metro Clean Orlando, we believe professional cleaning should be accessible and fairly priced. That’s why we offer transparent, flat-rate pricing based on the size of your home and the level of service needed. No hidden fees—ever. Discounts are available for recurring clients (weekly, bi-weekly, and monthly), and our pricing includes all cleaning supplies. We’re proud to undercut larger chains without compromising quality.
- What is your typical process for working with a new customer?
We make onboarding simple. ********************************, we’ll ask a few quick questions to understand your cleaning needs, home size, and preferences. From there, you submit your information if online and process payment. If by phone/text, we’ll give you a quote and let you choose the day and time that works best for you. You’ll get a confirmation with all the details, and your assigned professional cleaner will arrive ready to work—punctual, fully equipped, and prepared to impress.
- What education and/or training do you have that relates to your work?
The owner has worked 10 years at a cleaning service running 3 franchises. His background includes an MBA.